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Assertiveness and Better Communication

10 Min
Emotional Intelligence
1.1k+ Plays
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Neha Prabhakar
Mindfulness Expert and Therapist
This track talks about using 'I' statements instead of 'You' statements to communicate better with anyone. This is an assertive style of communication, when used surely allows the other person to understand you better. The format is " I feel __________(negative emotion) when _________( situation or action or behaviour of the other person) because _____________( what made you feel in a certain way). I would like/love/appreciate _____________( suggest an alternate behaviour).